Public Programs Manager

The Mount, Edith Wharton’s Home in Lenox, MA, has an opening for a full-time Public Programs Manager. This position is a key member of our outward-facing team and represents The Mount both to our constituents and to the community. This is the perfect opportunity for a motivated individual, looking to positively impact the organization and deepen its constituent and community engagement.

The Public Programs Manager is a full-time, exempt member of The Mount’s administrative staff and provides leadership, direction, and coordination for its public programs as part of the Communications Department. The employee is responsible for the research, development, planning, implementation and evaluation of all public programs and for ensuring that these forward thinking programs complement and supplement the overall mission of the organization and are guided by its long-range plan.

• Design, develop, implement, manage and evaluate a wide variety of on-site and off-site programming for general audiences that is mission driven and fiscally sound.
• Coordinate and manage all programmatic needs, including communication, research, collection and/or purchasing of materials, reservation of spaces/venues (on-site and off-site), and documentation.
• Cultivate productive cultural and community partnerships to create programs that leverage shared resources and reach new audiences.
• Demonstrate a thorough understanding of The Mount’s mission, philosophy, policies, and procedures to ensure a high quality experience for all visitors.
• Coordinate and administer the Edith Wharton Writers-in Residence program.
• Work collaboratively with all departments to ensure all program needs are met and to provide optimal experiences for our audiences.
• Draft press releases as needed under the direction of the Director of Communications.
• Provide programming content for The Mount’s website as well as social media and other marketing needs.
• Coordinate volunteers for programs including scheduling, training, maintaining volunteer records, and planning volunteer events.
• Work closely with the Director of Communications and Executive Director to promote The Mount’s programs for all constituencies.
• Develop handouts that provide information and programming schedules.
• Write introductory remarks for Executive Director, Trustees, and other team members.
• Assist Development Department with general fundraising activities, including providing relevant programming data and program specific content for grant and sponsorship proposals and reports to assist fundraising efforts.
• With Development Department, coordinate special interpretive programs for members and other special constituencies including prospective donors of all levels.
• Assist the Leadership team in preparation of reporting to the Board of Trustees as needed.
• Identify, initiate, and deepen relationships with various community stakeholders.
• Represent The Mount to a variety of special constituencies (local, regional, and national) and to the public at large.
• Draft, administer and monitor individual and overall program budgets.
• Attend most programs, and related events as assigned.
• Supervise: Public Programs Assistant and interns as needed.
• Proactively develop best practices for the department and initiate modifications as needed.
• Manage social media platforms under the supervision of the Director of Communications.
• Perform a variety of administrative support functions including answering questions and inquires, preparing reports and documents and any other duties as assigned.

Necessary Knowledge, Skills and Abilities:
• A positive work attitude.
• Outgoing personality.
• Strong work ethic.
• Excellent written and verbal communication.
• Ability to work well with a team.
• Logical and methodical approach to problem solving.
• Flexible with the ability to multi-task in a highly demanding and sometimes stressful environment.
• Able to give and receive constructive feedback in any given situation.
• Ability to use computers and A/V equipment.
• Proficiency using multiple desktop and mobile software programs including Word, Excel, Outlook as well as computer literacy and ease in learning new software systems: Windows and iOS.
• Proficiency in social media platforms (Instagram, Facebook, etc.).

Bachelor’s degree in communications, museum studies, arts management, or a related field is preferred.
Programming and/or event planning experience required.
Prior non-profit experience preferred.
Prior work with community engagement preferred.

Special Requirements:
Must have a valid Driver’s License.
Flexible work schedule required. Must be available nights, weekends and holiday hours.

Physical Demands:
The employee is regularly required to sit and stand; push and pull with force. The employee is occasionally required to climb and stoop; reach with hands and arms; use hand to finger objects and controls. The employee must regularly lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision and peripheral vision; reading of written, printed, or computer screen data.

To Apply
Please send cover letter and resume to:

About The Mount, Edith Wharton’s Home
The Mount is a National Historic Landmark that celebrates the intellectual, artistic, and humanitarian legacy of Edith Wharton. We offer multiple ways to experience the property, including house and gardens tours, a backstairs tour, and our popular ghost tour.

The Mount is also a cultural center. We collaborate with over 40 local organizations to present lectures, dramatic readings, theater, music, storytelling, workshops, outdoor sculpture, films, and literary panels. The Mount hosts over 50,000 visitors annually.