Join our team for an exciting 2015 season!
The Mount will be looking for enthusiastic candidates to fill Tour Guide, Admission Associate, and Bookstore Associate positions, for the upcoming 2015 season. The season starts in May but we will start interviewing in March and April.
Tour Guides are responsible for interpreting the historic house and gardens. Guides lead 50-minute tours, assist self-guiding visitors and provide for the safety and security of the property and our visitors. Prior experience as a guide, public speaker or other work in customer service is preferred. Excellent opportunity for college students, teachers or anyone with a love of literature, history, architecture, gardening or landscape design. Candidates with a particular interest in joining our ghost tour team or with a theatrical background are encouraged to apply.
Admissions Associates are responsible for welcoming and orienting visitors to The Mount, selling admission tickets and annual memberships, and answering questions. Candidates must be able to handle frequent interruptions and multiple tasks, and be able to take initiative quickly to resolve visitor issues. The ideal candidate should have excellent communication and customer service skills and good local knowledge. Flexibility in schedules, and prior experience in retail, restaurants, or other sales and/or service-oriented field is required.
Bookstore Associates – All sales associates will be part of an exciting team environment, and will be trained to work at multiple positions. The Gift Shop and Bookstore candidate must have sales and retail experience, be able to work independently and engage in conversations with our diverse public. A love of literature and history is highly recommended.
To All Tour Guide, Admissions Associates and Bookstore Associate Applicants:
Qualified applicants for these positions should have at least one year of college education, and must have flexible schedules and excellent customer service skills. All seasonal positions at The Mount require weekend and holiday availability. Full or part-time positions available, with some evening hours for special events. The full season runs from May 1 – Oct. 31 with some positions ending earlier. Hourly pay is based on experience. E-mail, mail, or send resumes for any of these positions with cover letter specifying which positions are of interest to: firstname.lastname@example.org, by e-mail; or by mail: Attn: Nicole Knapp, The Mount, P.O Box 974, Lenox, MA. 01240; or by fax to 413-637-0619.